Oh no 😨Our support team can definitely help you! But to speed up the process, double check these first:
- Have you activated your debit card?
- Are there enough funds on the account to cover the transaction?
- Did you ensure the cashier is running it as debit and not credit?
- When you’re using it online, did you make sure you’re running it on a private browser?
If you said yes to all these questions, contact our team! We’ll sort it out for you right away 👍