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How Do I Get Help With Security Concerns?
How Do I Get Help With Security Concerns?

If you notice anything out of the ordinary with your NorthOne Account or transactions, please contact us here.

Brandon avatar
Written by Brandon
Updated over a week ago

If you notice anything out of the ordinary with your NorthOne Account or transactions, please reach out through the secure chat (via the NorthOne mobile app or with our web log-in) as soon as possible.

You can also freeze your NorthOne Mastercard® Debit Card to help prevent new transactions from being processed while we look into this for you.

NorthOne is a financial technology company, and not a bank.

Banking services are provided by The Bancorp Bank; N.A., Member FDIC.

The NorthOne Mastercard® Small Business Debit Card is issued by The Bancorp Bank, pursuant to license by Mastercard International Incorporated. Mastercard is a registered trademark, and the circles design is a trademark of Mastercard International Incorporated.

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