2FA stands for Two-Factor Authentication and is used for an additional layer of security when logging into an account.
North One offers biometric login when using the North One app. This should be automatically enabled on all accounts, but if you notice that it isn't enable or would like to disable it, you can follow these steps:
Log into your North One Account on the mobile app
Click on Settings
Click Security and sign-in
From there, you can toggle your Face ID on or off
To ensure your North One Account log-in is secure, we recommend creating a strong password that meets the following criteria:
Minimum 8 characters long
At least 1 uppercase letter
At least 1 lowercase letter
At least 1 special character
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North One is a financial technology company, and not a bank. Banking services are provided by The Bancorp Bank; N.A., Member FDIC.