If your business has additional UBOs (Ultimate Beneficial Owners) who own 25% or more of the company, their names will need to be included in the initial application phase.
If the UBO name is included on the application: You are now able to invite your UBO's listed on the application! Select 'Settings' and then 'Your Team' on the left side of your screen to review the UBO's listed on your application, as well as inviting them to your Account! Keep in mind each UBO listed on the application will have their own login credentials
If the UBO names were not included on the application: You will need to re-apply and include all UBOs on the application. Please note that we cannot accept an email previously associated with a NorthOne Account or application for any owner on the Account.
You can check if you included your UBOs on the application with these steps:
Log in to your NorthOne Account on the mobile app
Click Menu at the top left
Click Manage Bank Account
Click Business Owners
Here you’ll find a list of all legal business owners who were included on your application.
NOTE: We do not have the ability to remove business owners from an account. If you no longer want a UBO’s name on file, you will need to close your NorthOne Account and re-apply, excluding their details from the application.
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NorthOne is a financial technology company, and not a bank. Banking services are provided by The Bancorp Bank; N.A., Member FDIC.