With Bill Pay, you can make payments for bills directly from your NorthOne Account! No longer do you need to worry about paying bills on time, as you can schedule a bill payment directly through NorthOne.
With Bill Payments, you will need to enter the recipient/vendor details, the payment amount, bill date, and payment method. Once entered, you can determine whether to make the bill payment now, or schedule the bill to be paid in a later time.
With Bill Payments, you can upload a bill directly into your NorthOne Account to auto-populate the payment information automatically. Otherwise, bill payment information will need to be uploaded manually.
To begin the bill payment process, log onto your Account via desktop or laptop. Once logged in, select ‘Bill Payments’ at the top. Then select ‘Add Bill’ on the right side of your screen. Once selected, you’ll see this screen below to enter your information.
Note: it is not required to upload your bill to use this feature. If no bill is uploaded, payee information must be inputted manually.
Below are pieces of information that is required to use this feature, with information on each section:
If you are adding a new vendor, there is a large list of existing vendors, specifically corporations, that are sourced from the RPPS Biller Directory. Select one of these pre-existing corporations or add a vendor from outside the database.
If you are adding a new vendor, you also can add the vendors email, but this is not required.
Input the total amount of the bill required to pay.
Input the bill number, so you can differentiate each bill for the same vendor.
The date the bill was issued to you.
Below are pieces of information that are optional to include in your bill payment, with information on each section:
This can be added to let the recipient know the payment is coming.
Bill Due Date
This can be added as a reminder on when a certain bill is due, should you be choosing to schedule the bill payment.
Leave an internal note about this bill to help with finance organization.
Once the payee information and bill information is uploaded, you will be taken to a screen that confirms how you’d like to pay the bill. There you will see the options to make a Bill Payment.
Standard ACH is a common payment method. This payment method will be received in 1-3 business days from when the bill is sent. There is no fee for this payment method. For the Physical Check Payment method, there is a $1.00 fee for each check payment. Please allow 3-9 business days for the check payment to be received.
What fees are tied to 'Bill Payments'?
See the below table on the fees tied to each payment method and any daily/transactional limits tied to each payment method.
Physical Check Bill Pay
No limit to the number of bill payment (check) per day. Maximum of $100,000.00 per check.
$1.00 per sent Check
Digital Bill Pay
No Limit to the number of bill payments (digital) per day.
Maximum of $50,000 per payment.
$0.50 charged per transaction
Note: Bill Payments initiated after 10 AM ET will be processed by 10 AM ET the next business day.
After confirming the payment method, you will be shown a confirmation screen. If the payment is scheduled, you will see the final button that lists ‘Schedule Payment’. See below example with a test invoice. You will notice the confirmation details include the payment method, payment date, payment amount, and the Account where the funds will be withdrawn from.
What are the different Invoice status under 'Bill Payments'?
After you’ve initiated the payment, you will notice the sections for ‘Unpaid’, ‘Paid’, and ‘Archived’ invoices or bills.
Unpaid: This is where any draft bills will be saved. You can Pay the bill, manually, mark the bill as paid, or archive the bill for later purposes. Archived bills can be made a draft again at any time. This will also be where scheduled bills live until the scheduled bill is paid. You will also notice different status of each bill under the ‘unpaid’ tab, based on the status of the bill. See below for an example:
Paid: All invoices or bills that have been 100% paid in full, or if the bill has been marked as manually paid.
Archived: Where any bill that was manually archived will live. Archived bills can be made a draft again at any time.
If you click into a certain invoice, you will have the bill details and the ability to see the payment activity. This includes the date the bill was initiated and any future scheduled payment dates.
As always, if you have any questions or run into any issues with the Bill Payments feature please contact our Support Team via in-app live chat or at [email protected]
NorthOne is a financial technology company, and not a bank. Banking services are provided by The Bancorp Bank, N.A., Member FDIC.
*Same-day ACH payments subject to fee. Timing of transfer depends on when the payment is scheduled. See the Deposit Account Agreement for cut-off times and more information.
**Domestic wire payments subject to $20 fee. See our Deposit Account Agreement. Transfer requests are initiated as late as 3:30PM ET.