North One customers and applicants sometimes receive SMS communications from us. We have a few different numbers that these messaged may come from, depending on your area:
661-403-0225
647-424-2341
323-405-8104
213-259-8149
If you’re a North One Business Account applicant and recently received an SMS text message from any of these numbers, you can rest assured that this is a legitimate and official text.
Our team also sends account updates and other communications from these phone numbers. You may unsubscribe from North One Marketing SMS by responding STOP. Resubscribe at any point by responding START, UNSTOP, or YES.
Phone calls from North One
North One will never call you regarding Account information or transactions on your account, unless you asked us to. If you received an unsolicited phone call from someone claiming to represent North One's Fraud Department, do not provide them with any of your Account information. Report the phone number as spam with your provider. If you're unsure, simply log into your North One Account and reach out to our Customer Care team. We will review and let you know if this is a legitimate request.
Text message from North One
If you've received a text message from another number claiming to be North One, do not respond, and report the number as spam with your phone provider. North One will never request that you provide personal or Account related information through text. If you're unsure, simply log into your North One Account and reach out to our Customer Care team. We will review and let you know if this is a legitimate message.
If you received a text from us but did not apply for North One Business Checking Account, please contact us at [email protected]. We’ll quickly respond and resolve any issues you may have.
North One is a financial technology company, and not a bank.
Banking services are provided by The Bancorp Bank, N.A., Member FDIC.
Standard text messaging and/or data rates from your wireless service provider may apply.
Our Customer Care Team is here to help Monday to Friday, 9AM to 6PM ET (excluding December 25th and January 1st). Send us a message through the mobile app chat, our website, or email us at [email protected].