You must activate your NorthOne Mastercard® Small Business Debit Card* to start making purchases, receiving wire transfers, and depositing checks in-app.

You can activate your card in one of two ways:

  1. Over the phone by calling 1-866-331-3085

  2. In-app by:

    1. Logging in to your NorthOne Account

    2. Clicking Cards at the bottom right

    3. Clicking Activate card

    4. Following the prompts

You’ll need to have the following pieces of information handy to activate:

  • Your full name

  • Your business name

  • Your date of birth

  • Your EIN

  • The 16-digit card number, including the expiry date and CVV

If you’re having any difficulty activating your card, reach out to our Customer Care team in-app or online. Please note, we cannot assist with card activation by email.

NOTE: Virtual cards come activated at the time of account open and do not require manual activation. These instructions are solely for the physical card.

NorthOne is a financial technology company, and not a bank. Banking services are provided by The Bancorp Bank, N.A. Member FDIC.

* The NorthOne Mastercard® Small Business Debit Card is issued by The Bancorp Bank, N.A., pursuant to license by Mastercard International Incorporated. Mastercard is a registered trademark, and the circles design is a trademark of Mastercard International Incorporated. Card may be used everywhere Mastercard is accepted.

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