You must activate your NorthOne Mastercard® Small Business Debit Card* to start making purchases, receiving wire transfers, and depositing checks in-app.
You can activate your card in one of two ways:
Over the phone by calling 1-866-331-3085
Logging in to your NorthOne Account
Clicking Cards at the bottom right
Clicking Activate card
Following the prompts
You’ll need to have the following pieces of information handy to activate:
Your full name
Your business name
Your date of birth
The 16-digit card number, including the expiry date and CVV
If you’re having any difficulty activating your card, reach out to our Customer Care team in-app or online. Please note, we cannot assist with card activation by email.
NOTE: Virtual cards come activated at the time of account open and do not require manual activation. These instructions are solely for the physical card.
NorthOne is a financial technology company, and not a bank. Banking services are provided by The Bancorp Bank, N.A. Member FDIC.
* The NorthOne Mastercard® Small Business Debit Card is issued by The Bancorp Bank, N.A., pursuant to license by Mastercard International Incorporated. Mastercard is a registered trademark, and the circles design is a trademark of Mastercard International Incorporated. Card may be used everywhere Mastercard is accepted.