What is Team Banking at NorthOne?
With Team Banking at NorthOne, you can give your other business owners access to your NorthOne Account. They’ll get their own secure logins and access to virtual and physical NorthOne cards.
You’ll be able to track spending as a team and keep tabs on finances together.
Please note: If the additional owner is not initially included in your Application, they cannot be invited as an additional owner once the Account is opened. You can only invite owners or employees who were listed as owners during the Account application process.
We cannot accept an email previously associated with a NorthOne Account or application.
To invite other business admins, login to your NorthOne Account and follow these instructions:
From the left navigation, click 'Your Team' (or ‘Team Settings’ on mobile). You'll be directed to a page that will display all business owners that you registered during the Account application process.
Beside each person's name, you will see a button that says 'Invite.' Click on the button and you will send an invite to the email address listed.
The recipient will receive an email. Once they've followed the instructions in the email, their login credentials will be created.
If the email address listed for an admin is no longer correct, please contact our Customer Support team by selecting the 'Support' Tab on your NorthOne Account.
What access does each owner have to the NorthOne Account?
The original owner that opened the Account will be the primary admin and have access to all the functions they do today.
Each additional owner added to the Account will be an admin, and they will have the same access as the primary admin, except for the ability to:
Add funds through a debit card
Remove the primary admin or other admins from the Account
Change the address or other contact information for the Account
Request a verification letter
Close the Account
Only the primary admin can remove another admin that has been added to the Account.
Please note: The Primary Admin role cannot be transferred. If the Primary Admin has changed, please contact our Customer Support team by selecting the 'Support' Tab on your NorthOne Account.
If an additional admin needs to be removed, please get in touch with our Support Team using the steps above.
Once a primary admin has been added and accepted their email invite, they will receive their own Physical and Virtual debit card. Additionally, each owner can control (freeze, cancel, reissue) all debit cards associated with the Account.
While all admin's can control all cards tied with the Account, admin's cannot limit or adjust the spending for other admins on the Account. All admins have equal access to the full balance of the Account.
Transaction limits for payments and card transactions for Accounts with multiple admins and cards are all shared across all admins. For instance, if you make an ACH payment of $5K from your NorthOne Account, then other admins could make an ACH payment up to a remaining $5K within the same day (i.e. because daily ACH limits are up to $10K per day).
For help managing your Team Banking settings, click here.
We're excited to continue to build features that will help your business and team. We look forward to supporting you!
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Banking services provided by The Bancorp Bank, N.A., Member FDIC.
The NorthOne Mastercard® Small Business Debit Card is issued by The Bancorp Bank, N.A., Member FDIC, pursuant to license by Mastercard International Incorporated. Mastercard and the circles design are registered trademarks of Mastercard International Incorporated. Card may be used everywhere Mastercard is accepted.