You must activate your North One Mastercard® Small Business Debit Card to start sending wires, and depositing checks in-app. While you wait for your physical card to arrive, you can use your virtual card for online and in-store purchases.
You can activate your card in one of two ways:
Over the phone by calling 1-866-331-3085
In-app by:
Click on the menu button in the top left hand corner
Select Cards
Click Physical Card
Click on Activate Card at the bottom and follow the prompts
Did you just receive a reissued card to replace your expired or damaged one? If so, you will need to activate your new card over the phone.
You’ll need to have the following pieces of information handy to activate:
Your full name
The 16-digit card number
The expiration date of your new card
The CVV of your new card
If you’re having any difficulty activating your card, reach out to our Customer Care team in-app or online. Please note, we cannot assist with card activation by email.
NOTE: Virtual cards come activated at the time of account open and do not require manual activation. These instructions are solely for the physical card.
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North One is a financial technology company, and not a bank. Banking services are provided by The Bancorp Bank, N.A. Member FDIC.
The North One Mastercard® Small Business Debit Card is issued by The Bancorp Bank, N.A., Member FDIC, pursuant to license by Mastercard International Incorporated. Mastercard and the circles design are registered trademarks of Mastercard International Incorporated. Card may be used everywhere Mastercard is accepted.