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What is a virtual card?

A digital card that lives in-app. It has a different 16-digit number than your physical North One Mastercard® Small Business Debit Card.

Brandon avatar
Written by Brandon
Updated over 5 months ago

A virtual Mastercard® Small Business Debit Card allows you to access your funds without waiting for your physical card to arrive. You can use it online or in store by adding it to your digital wallet.

Your virtual card has a different 16-digit card number than your physical card and is activated as soon as you open your account. A virtual card does not require a PIN number.

To find your virtual card in-app:

  1. Click on the menu button in the upper left hand corner, which are the three lines grouped together

  2. Select Cards

  3. Click on Virtual Card

To find your virtual card online:

  1. Click Cards on the left side menu

  2. Select Virtual Card

From here, you can:

  • View your 16-digit virtual card number

  • Freeze your card

  • Set up Apple Pay

  • Report a security issue

Keep in mind, you will need to use your physical card at ATMs or Green Dot** locations.

Click here for instructions on adding your virtual card to your mobile wallet for in-store purchases.

If you don’t see a virtual card in your Account, you can add one by following these steps:

  1. Click into the Cards section of your account through the steps above

  2. Click Add virtual card at the bottom

  3. That’s it! Your new virtual card is ready to be used

That's it! If you need a further hand, reach out to our Customer Care team through your North One Account.

North One is a financial technology company, and not a bank. Banking services are provided by The Bancorp Bank, N.A; Member FDIC.

* The North One Mastercard® Small Business Debit Card is issued by The Bancorp Bank, N.A, pursuant to license by Mastercard International Incorporated. Mastercard is a registered trademark, and the circles design is a trademark of Mastercard International Incorporated. Card may be used everywhere Mastercard is accepted.

** See Deposit Account Agreement for details on third party cash transfers (subject to terms and conditions of GreenDot Corporation).

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