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External account transfers

Instructions on transferring funds from an external account to North One through Plaid.

Kat avatar
Written by Kat
Updated this week

All North One customers can easily transfer funds from a connected external account to their North One account. Unlike Account Balance Top-Ups which happen automatically when your balance is low, external account transfers can be done at any time.

You can have up to 5 external accounts connected at one time. For instructions on adding or changing your connected accounts, click here.

To make am external account transfer in-app:

1. Click Deposit at the bottom of the screen

2. Select External account transfer

3. Enter the transfer amount and the correct external account, then click Continue

4. Review your transfer details, and click Initiate transfer to proceed

5. That’s it! Your transfer will arrive in up to 3 business days

To make a external account transfer on web:

1. Click Deposit at the top of your screen

2. Select External account transfer

3. Enter the transfer amount and the correct external account, then click Continue

4. Review your transfer details, and click Initiate transfer to proceed

5. That’s it! Your transfer will arrive in up to 3 business days


Limits and Details

Limit

Sole Proprietorships

Corporation/Partnership

Minimum per transfer

$50

$50

Maximum per transfer

$500

$30,000

Maximum per month

$500, 10 total transfers*

$30,000, 10 total transfers*

*Keep in mind that these limits also include Account Balance Top-Ups, meaning that your total incoming transfers through Plaid cannot exceed the amounts listed in the chart above.

Your most recent external account transfer must be fully processed into your North One Account before another transfer can be initiated. The external account must also have a balance of at least 1.5% of the transfer amount, with a minimum of $100.

If you’re experiencing an issue with an external account transfer, or have any further questions, please reach out to our Customer Care Team through chat or by scheduling a call.

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North One is a financial technology company, and not a bank.

Banking services are provided by The Bancorp Bank, N.A., Member FDIC.

Direct deposits and ACH transfers: The payee name on any direct deposit(s) or ACH Credit(s) we receive must match the business name on the Account. Any such deposits received in a name other than the name registered to the Account will be returned to the originator. See our Deposit Account Agreement for more details.

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