All North One accounts can connect to up to 5 external bank accounts. Once an account is connected, you can set up automatic Account Balance Top-Ups to ensure your North One account never runs low on funds, and initiate external account transfers to get your funds from one account to another easily and at no cost.
To connect to an external account in-app:
1. Open the menu by clicking the three lines in the top left corner
2. Click Settings
3. Under “Account settings”, click External accounts
4. At the bottom of the screen, click Add account
5. Follow the prompts in the Plaid pop-up window to connect to your other account
6. That’s it! Once your account is successfully connected it will appear in your External Accounts list.
To connect to an external account on web:
1. In the left-hand menu, click Settings
2. Under “Account settings”, click External accounts
3. Click Add account in the top left
4. Follow the prompts in the Plaid pop-up window to connect to your other account
5. That’s it! Once your account is successfully connected it will appear in your External Accounts list
If you need to delete an external account in the future, simply head to your external accounts page and click on the account you want to delete. Select the Delete account button and confirm your selection.
Accounts can also be linked from within your other institution using your North One Account and routing number.
Having trouble linking your external account? Please reach out to our Customer Care Team through chat or by scheduling a call.
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NorthOne is a financial technology company, and not a bank.
Banking services are provided by The Bancorp Bank, N.A., Member FDIC.