What is a virtual card?

A digital card that lives in-app. It has a different 16-digit number than your physical Northone Mastercard® Small Business Debit Card.

Brandon avatar
Written by Brandon
Updated over a week ago

A virtual Mastercard® Small Business Debit Card* allows you to access your funds without waiting for your physical card to arrive. You can use it online or in store by adding it to your digital wallet. You may also consider setting up automatic bill payments with your Virtual Card information to help you easily identify payments on the Account.

Your virtual card has a different 16-digit card number than your physical card and is activated as soon as you open your account. A virtual card does not require a PIN number.

To find your virtual card in-app:

  1. Log in to your NorthOne Account on the app

  2. Click Cards at the bottom right

  3. Click Virtual

To find your virtual card online:

  1. Log in to your NorthOne Account online

  2. Click Cards at the top left. You’ll see both your physical debit card and virtual debit card.

From here, you can:

  • View your 16-digit virtual card number

  • Freeze your card

  • Set up Apple Pay

  • Report a security issue

Keep in mind, you will need to use your physical card at ATMs or Green Dot** locations.

Click here for instructions on adding your virtual card to your mobile wallet for in-store purchases.

If you don’t see a virtual card in your Account, you can add one by following these steps:

  1. Log in to your NorthOne Account on the app

  2. Click Cards at the bottom right

  3. Click Add Virtual Card

  4. Click Add Card

That's it! If you need a further hand, reach out to our Customer Care team through your NorthOne Account.

NorthOne is a financial technology company, and not a bank. Banking services are provided by The Bancorp Bank, N.A; Member FDIC.

* The NorthOne Mastercard® Small Business Debit Card is issued by The Bancorp Bank, N.A, pursuant to license by Mastercard International Incorporated. Mastercard is a registered trademark, and the circles design is a trademark of Mastercard International Incorporated. Card may be used everywhere Mastercard is accepted.

** See Deposit Account Agreement for details on third party cash transfers (subject to terms and conditions of GreenDot Corporation).

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