All North One Plus Customers are charged $20 per month. For North One Standard customers, there is a $0 monthly fee for your Account. To locate your monthly billing history and determine when your next billing date is, follow these steps:
In app:
Click on the menu button on the top left hand corner of your screen, which are the three lines grouped together
Click Manage plan
From here you’ll be able to review the details of your subscription, including your next billing date at the bottom
On web:
Expand your profile information on the bottom of the left side menu by clicking the arrow next to your name
Click Manage plan
From here you’ll see the detail of your subscription, including your next billing date at the bottom
You can also review your plan on web any time by selecting My Plan at the top of your screen. Here you’ll see the date of your next charge, as well as have the ability to view past monthly charges.
We do not have the ability to override or bypass the monthly fee.
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North One is a financial technology company, and not a bank. Banking services are provided by The Bancorp Bank; N.A., Member FDIC.