North One

What is North One Plus?

You can access your North One Account through our digital app or through web login.

How do I access North One?

How to find your Account information for transfers and external connections

How do I find my Account and Routing numbers?

As a digital financial company, North One is unable to provide void checks. Instead, we can offer an Account Verification letter.

How do I get a void check?

Learn how to filter your transaction list by date, keyword, or transaction type.

How do I search for a transaction?

You can access your statements both the app and on the web. Check out how below.

How do I get my monthly statements?

Having trouble logging in to your North One account? Here are some troubleshooting steps.

Help! I can't log in to my account

I have a problem and need to talk to somebody!

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Questions about your North One Account specifics? Click here for any Account related questions!

My Account

Manage your Subscription

Review your billing as a North One Plus Customer

When will I get billed?

If we tried to charge the North One Plus $20 fee and it failed, we'll send an email notification

Help! My monthly billing failed

Billing

You can change your North One Account password online or in the app, depending on whether or not you know your current password.

How do I change my password?

To update your mailing or business address, you’ll need to reach out to our Customer Care team directly through our website or mobile app.

How do I change my mailing or business address?

To update your phone number, you’ll need to reach out to our Customer Care team. Here, we'll explain how to change your phone number.

How do I change my phone number?

To update your email address, you’ll need to reach out to our Customer Care team directly through our website or the mobile app.

How do I change my email address?

To change your business name, you will need to re-apply for a North One Account.

How do I change my business name on file?

To change your business type, you will need to re-apply for a North One Account. Here, you’ll find out how to reapply.

How do I change my business type on file?

Questions relating to your Account with login, information changes, closure, and more!

Account Information Updates

At this time, North One does not support authorized user access. For recommendations and alternatives, check out this section.

Can I add an authorized user?

Business owners cannot be added once your North One Account has been opened.

How do I add a business owner to my account?

Articles on how to manage your teams access, Accounts, and more!

Team Management

In this article, we will explain the concept of negative balance in your deposit account.

Negative Account Balances at North One

For security reasons, North One may choose to suspend or close an account. Here's why an account might be suspended or closed.

Account suspensions and closures

Reach out to our Customer Care team in-app or online to start the closure process.