North One

Don’t see an ACH or domestic wire transfer you’re expecting? Check out these troubleshooting tips for help.

Help! I'm missing an ACH or Wire transfer

Recipient hasn’t received your sent ACH or domestic wire transfer yet? Check out these troubleshooting tips for help.

Issues trying to deposit a check? If you’re attempting to complete a mobile check deposit, check out this article for troubleshooting tips.

Once a dispute has been submitted on your behalf, our Customer Care team will reach out directly if and when we have any updates.

Answers on money movement and non card based transactions

The daily/monthly limits depend on the transaction type. Please check our full list of transaction limits here.

Limits remain the same for all North One customers. To see our full list of limits, check out our article on daily limits.

Wondering about getting your funds from your other accounts as fast as possible? Check out this article for more info!

Instructions on linking your North One account to another account through Plaid for account balance top-ups and external account transfers

Information on cancelling wires, ACH transfers, check payments, or card transactions.

Domestic wire transfers are processed same-day if initiated by 3:30 PM EST Monday to Friday.

Domestic wire transfers do not incur a fee. Give the sender your North One account and routing numbers to get started.

North One only supports domestic wire transfers. We do not support any international methods for money movement.

At North One, we understand that business owners need to send money fast. Here's how to do so

Standard ACH transfers are free to send and take 1-3 business days to process. Need to send the ACH faster? Check out how to do so.

To receive an ACH transfer, the sender will need to initiate the payment from their bank account. Here’s how to do it!

You can deposit a check to your North One Account using our in-app mobile check deposit feature. Check out this section to find out how.

To send a payment by check, log into your North One Account and use 
the Send a check method.

You can add cash to your North One Account using your North One Mastercard® Small Business Debit Card* at any Green Dot** location.

To withdraw cash from your North One Account, head to an ATM that has acceptance marks for cash withdrawal only.