All Collections
My Account
Help! My monthly billing failed
Help! My monthly billing failed

If we tried to charge the North One Plus $20 fee and it failed, we'll send an email notification

Brandon avatar
Written by Brandon
Updated over a week ago

If we tried to charge the monthly $20 fee to your North One Account and it failed, an email will be sent regarding your plan adjustment. Please be aware that North One will adjust your Account to North One Standard ($0 per month) should the $20 monthly bill fail. You can opt back into North One Plus at any time after your billing is adjusted.

See this article to learn how to find your monthly billing cycle date and avoid future failed payments.


North One is a financial technology company, and not a bank. Banking services are provided by The Bancorp Bank; N.A., Member FDIC.

Did this answer your question?