To receive an ACH transfer, the sender will need to initiate the payment from their bank account. They’ll need your NorthOne account details to do this.
To find your account details in app:
Log in to your NorthOne Account on the mobile app
Click Deposit at the top
Click Share your account numbers
Click Share all to send the details, or manually copy and paste individual account specifics
To find your account details online:
Log in to your NorthOne Account online
Next to ROUTING & ACCOUNT NUMBERS on the left side, click SHOW
Copy and paste the information provided and share as needed
Standard ACHs take 1-3 business days to process. They are free to send and receive from your NorthOne Account. There is no limit on the dollar value of an incoming ACH.
Some bank accounts have a different routing number for ACHs than for wires, but at NorthOne you have the same routing number for both.
We do not have the ability to see pending incoming funds. As soon as the ACH has been received, you will see the payment and funds reflected in your account.
Missing an ACH Payment? Check out this article for troubleshooting steps.
NorthOne is a financial technology company, and not a bank. Banking services are provided by The Bancorp Bank; N.A., Member FDIC.