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Kat avatar
Written by Kat
Updated yesterday

Thinking of upgrading to North One Plus?

We think you'll love it!

To upgrade on our mobile app:

  1. Click the Upgrade button at the top right of your screen

  2. Toggle to North One Plus at the top of your screen

  3. You’ll then be able to review the changes to your Subscription and future billing date

  4. Click Upgrade to Plus

  5. You’re all set! Welcome to North One Plus

To upgrade from a desktop browser:

  1. Click Upgrade to North One Plus at the bottom of the left side menu

  2. Toggle to North One Plus at the top of your screen

  3. You’ll then be able to review the changes to your Subscription

  4. Click Upgrade to Plus

  5. You’re all set! Welcome to North One Plus

You’ll be charged your first $20 monthly fee once you’ve signed up, and then on the same date every following month. If you miss a monthly fee, you’ll be automatically moved to North One Standard. Scroll to the bottom of this article for instructions on reactivating your Plus subscription.

Note: If you do not have sufficient funds for North One Plus, a deposit will need to be made first to cover the $20 monthly fee before you can upgrade your Account.

Decided that North One Plus isn’t for you?

No problem, you can switch back to North One Standard at any time.

From the mobile app, follow these steps below:

  1. Click on the menu button on the top left hand corner of your screen

  2. Click Manage plan

  3. From here you’ll be able to review the details of your subscription

  4. To cancel, scroll to the bottom and click Cancel plan

  5. Confirm your cancellation by clicking Cancel Plus

From a desktop browser, you can follow these steps below:

  1. Expand your profile information on the bottom of the left side menu by clicking the arrow next to your name

  2. Click Manage plan

  3. From here you’ll see the detail of your Plus subscription

  4. To cancel, scroll to the bottom and click Cancel plan

  5. Confirm your cancellation on the next window by clicking Cancel Plus

You’ll still have access to all North One Plus features until the end of the billing cycle, but won’t be charged another monthly fee.

You can reactivate your North One Plus subscription at any time! Follow the first set to steps above to reactive your North One Plus plan.

Your first fee will be charged on the day that you resubscribe, and on that same date every month going forward. If you do not have sufficient funds for your first North One Plus fee, a deposit will need to be made before you can reactivate your subscription.

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