As a digital financial service, North One does not offer traditional check books. That being said, you’re able to send a payment via check right from your North One Account!
There is a $1 fee to send a check for North One Standard members. Checks can be sent completely free of charge for our North One Plus members.
To send a check from the mobile app:
Click Pay at the bottom of your screen
Choose Send a physical check
Choose your recipient, or add a new one
Input the amount of the Check, and the Envelope you’d like to pay from. You can also edit your recipient from this screen if necessary
Select Send payment
To send a check from desktop:
Click Pay in the top right corner of your screen
Choose Send a physical check
Choose your recipient, or add a new one
Input the amount of the Check, and the Envelope you’d like to pay from. You can also edit your recipient from this screen if necessary
Select Send payment
The recipient should then receive that physical check in the mail 3-9 business days after the date the payment was initiated. All North One Standard Customers pay a $1 fee at the time of initiation for sending a physical check.
How long does it take to send a check?
The recipient should receive that physical check in the mail 3-9 business days after the date the payment was initiated. You will receive a notification in-app when your recipient has deposited the check.
If the check has not arrived within the 9 business day window and you have already confirmed that the sending address is correct, you can reach out to the Customer Care team through in-app chat to assist you in canceling the check and sending a new one. Remember that weekends and bank holidays will not count towards the 9 business day timeline. It can be better to wait a couple more days than cancel a check and risk voiding the one in route to send a new one.
Can I cancel a check?
If the check has not yet been deposited, it can be cancelled at any point. To do so, reach out to our Customer Care team through in-app chat with the check details. It can take 1-3 days for the funds to be returned to your North One account after cancelation. There will be a line item for the canceled check and a line item for the returned check funds.
Do these checks expire?
If the recipient does not deposit the check within 180 days, the check will expire, and the funds will return to your North One Account.
What do the checks look like?
The checks will be coming from a Bank of America account and will be written to the recipient as you filled out in-app including any memos.
Need to send money faster? Check out how to send a same-day ACH transfer.
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North One is a financial technology company, and not a bank. Banking services are provided by The Bancorp Bank; Member FDIC.