Sending a transfer but not sure if your contact information is up to date? Or, are you sending a transfer to a brand new contact? No problem, we can help you make sure that all your information is fully updated so you don’t have to worry about a payment going to the wrong account. New recipients can be added either in the mobile app or in a web browser, at this time your contact list can only be seen and edited on web.
New recipients can be added while sending a wire, ACH transfer, or physical check
To view your recipients in a web browser:
From the left-hand menu, scroll down and click Settings
Under Account settings select Recipients
On this page you can see your complete list of recipients and select the one you’d like to view or edit
Once you’ve selected the recipient, you can edit their general info, ACH info, Wire info, or delete them entirely.
Be sure to click Save changes when you’re done!
To view your recipients in the North One app:
Click the button in upper left hand corner to access your menu
Click Settings
Scroll down to Account Settings and click Recipients
From here you can edit your recipient’s general info, as well as their wire and ACH info.
Be sure to click Save changes when you’re done