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North One MasterCard® Debit Card
Help! My North One Mastercard® Small Business Debit Card is Expired
Help! My North One Mastercard® Small Business Debit Card is Expired
Kat avatar
Written by Kat
Updated over a week ago

New North One Mastercard® Debit Cards are automatically sent out about 30 business days prior to the old card’s expiration date. There are a few reasons why you may not have received a new card prior to your current card expiring:

  • The address on your Account is outdated

  • Your Account had a $0 balance when the new card was due to be ordered

  • There was an issue with the USPS delivery

In any case, you can reach out to our support team to help! Reach out to our Customer Care team in-app or online and we can take a look and make sure a new card is on its way.

Even if your physical card is expired, you can still use your account as normal, and use your Virtual Card for online and in-store purchases. For more details about how to use your Virtual Card, click here.

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