My Account
Have any questions about your NorthOne Account specifics? Check this section out for all the answers to all your questions.
15 articles
Written by Brandon
How do I change my mailing or business address?
To update your mailing or business address, you’ll need to reach out to our Customer Care team directly through our website or mobile app.Written by Brandon. Updated over a week ago
How do I change my business name on file?
To change your business name, you will need to re-apply for a NorthOne Account.Written by Brandon. Updated over a week ago
How do I add a business owner to my account?
Business owners cannot be added once your NorthOne Account has been opened.Written by Brandon. Updated over a week ago
How do I change my business type on file?
To change your business type, you will need to re-apply for a NorthOne Account. Here, you’ll find out how to reapply.Written by Brandon. Updated over a week ago
Can I add an authorized user?
At this time, NorthOne does not support authorized user access. For recommendations and alternatives, check out this section.Written by Brandon. Updated over a week ago
When will I get billed?
All NorthOne customers pay $10/month for access to all our features and offerings. Here, we answer when you’ll get billed.Written by Brandon. Updated over a week ago
Help! My monthly billing failed
If we tried to charge the monthly $10 fee and it failed, we'll send an email notification and retry the following day.Written by Brandon. Updated over a week ago
How do I get a void check?
As a digital financial company, NorthOne is unable to provide void checks. Instead, we can offer an Account Verification letter.Written by Brandon. Updated over a week ago
Can I raise my daily limits?
Limits remain the same for all NorthOne customers. To see our full list of limits, check out our article on daily limits.Written by Brandon. Updated over a week ago
How do I change my password?
You can change your NorthOne Account password online or in the app, depending on whether or not you know your current password.Written by Brandon. Updated over a week ago
How do I change my phone number?
To update your phone number, you’ll need to reach out to our Customer Care team. Here, we'll explain how to change your phone number.Written by Brandon. Updated over a week ago
Help! I can't log in to my account
Having trouble logging in to your NorthOne account? Here are some troubleshooting steps.Written by Brandon. Updated over a week ago
How do I change my email address?
To update your email address, you’ll need to reach out to our Customer Care team directly through our website or the mobile app.Written by Brandon. Updated over a week ago
How do I get my monthly statements?
You can access your statements in both the app and on the web. Check out how to access your statements in-app and on the web.Written by Brandon. Updated over a week ago
How do I close my NorthOne Account?
Reach out to our Customer Care team in-app or online to start the closure process.Written by Brandon. Updated over a week ago