My Account

Questions about your NorthOne Account specifics? Check this section out.

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15 articles in this collection
Written by Brandon and Lindsey

How do I change my mailing or business address?

To change your mailing or business address we'll need to see an address verification document.
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Written by Brandon
Updated over a week ago

How do I change my business name on file?

To change your business name, you will need to re-apply for a NorthOne Account.
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Written by Lindsey
Updated over a week ago

How do I add a business owner to my account?

We cannot add business owners once your NorthOne Account has been opened.
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Written by Lindsey
Updated over a week ago

How do I change my business type on file?

To change your business type, you will need to re-apply for a NorthOne Account.
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Written by Lindsey
Updated over a week ago

Can I add an authorized user?

At this time, NorthOne does not support authorized user access.
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Written by Lindsey
Updated over a week ago

When will I get billed?

All NorthOne customers pay $10/month for access to all our features and offerings.
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Written by Lindsey
Updated over a week ago

Help! My monthly billing failed

My monthly $10 billing fee failed. What do I do now?
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Written by Lindsey
Updated over a week ago

How do I get a void check?

NorthOne offers Account Verification letters in place of a voided check.
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Written by Lindsey
Updated over a week ago

Can I raise my daily limits?

Daily limits cannot be raised.
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Written by Lindsey
Updated over a week ago

How do I change my password?

You can change your NorthOne Account password online or in the app, depending on whether or not you know your current password.
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Written by Lindsey
Updated over a week ago

How do I change my phone number?

To change the phone number on file, send us a message in-app or online.
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Written by Lindsey
Updated over a week ago

Help! I can't log in to my account

If you can't log in to your NorthOne Account, send us an email and verification documents.
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Written by Lindsey
Updated over a week ago

How do I change my email address?

To change your email address, send us a message in-app or online.
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Written by Lindsey
Updated over a week ago

How do I get my monthly statements?

Monthly statements are available on the 4th of the month and can be download in-app or on the web.
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Written by Lindsey
Updated over a week ago

How do I close my NorthOne Account?

Reach out to our Customer Care team in-app or online to start the closure process.
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Written by Brandon
Updated over a week ago