My Account

Have any questions about your NorthOne Account specifics? Check this section out for all the answers to all your questions.

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15 articles in this collection
Written by Brandon

How do I change my mailing or business address?

To update your mailing or business address, you’ll need to reach out to our Customer Care team directly through our website or mobile app.
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Written by Brandon
Updated over a week ago

How do I change my business name on file?

To change your business name, you will need to re-apply for a NorthOne Account.
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Written by Brandon
Updated over a week ago

How do I add a business owner to my account?

Business owners cannot be added once your NorthOne Account has been opened.
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Written by Brandon
Updated over a week ago

How do I change my business type on file?

To change your business type, you will need to re-apply for a NorthOne Account. Here, you’ll find out how to reapply.
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Written by Brandon
Updated over a week ago

Can I add an authorized user?

At this time, NorthOne does not support authorized user access. For recommendations and alternatives, check out this section.
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Written by Brandon
Updated over a week ago

When will I get billed?

All NorthOne customers pay $10/month for access to all our features and offerings. Here, we answer when you’ll get billed.
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Written by Brandon
Updated over a week ago

Help! My monthly billing failed

If we tried to charge the monthly $10 fee and it failed, we'll send an email notification and retry the following day.
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Written by Brandon
Updated over a week ago

How do I get a void check?

As a digital financial company, NorthOne is unable to provide void checks. Instead, we can offer an Account Verification letter.
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Written by Brandon
Updated over a week ago

Can I raise my daily limits?

Limits remain the same for all NorthOne customers. To see our full list of limits, check out our article on daily limits.
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Written by Brandon
Updated over a week ago

How do I change my password?

You can change your NorthOne Account password online or in the app, depending on whether or not you know your current password.
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Written by Brandon
Updated over a week ago

How do I change my phone number?

To update your phone number, you’ll need to reach out to our Customer Care team. Here, we'll explain how to change your phone number.
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Written by Brandon
Updated over a week ago

Help! I can't log in to my account

Having trouble logging in to your NorthOne account? Here are some troubleshooting steps.
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Written by Brandon
Updated over a week ago

How do I change my email address?

To update your email address, you’ll need to reach out to our Customer Care team directly through our website or the mobile app.
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Written by Brandon
Updated over a week ago

How do I get my monthly statements?

You can access your statements in both the app and on the web. Check out how to access your statements in-app and on the web.
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Written by Brandon
Updated over a week ago

How do I close my NorthOne Account?

Reach out to our Customer Care team in-app or online to start the closure process.
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Written by Brandon
Updated over a week ago