Go to NorthOne
All Collections
My Account

My Account

Have any questions about your NorthOne Account specifics? Check this section out for all the answers to all your questions.

Brandon avatar
15 articles in this collection
Written by Brandon

How do I change my mailing or business address?

To update your mailing or business address, you’ll need to reach out to our Customer Care team directly through our website or mobile app.
Brandon avatar
Written by Brandon
Updated over a week ago

How do I change my business name on file?

To change your business name, you will need to re-apply for a NorthOne Account.
Brandon avatar
Written by Brandon
Updated over a week ago

How do I add a business owner to my account?

Business owners cannot be added once your NorthOne Account has been opened.
Brandon avatar
Written by Brandon
Updated over a week ago

How do I change my business type on file?

To change your business type, you will need to re-apply for a NorthOne Account. Here, you’ll find out how to reapply.
Brandon avatar
Written by Brandon
Updated over a week ago

Can I add an authorized user?

At this time, NorthOne does not support authorized user access. For recommendations and alternatives, check out this section.
Brandon avatar
Written by Brandon
Updated over a week ago

When will I get billed?

All NorthOne customers pay $10/month for access to all our features and offerings. Here, we answer when you’ll get billed.
Brandon avatar
Written by Brandon
Updated over a week ago

Help! My monthly billing failed

If we tried to charge the monthly $10 fee and it failed, we'll send an email notification and retry the following day.
Brandon avatar
Written by Brandon
Updated over a week ago

How do I get a void check?

As a digital financial company, NorthOne is unable to provide void checks. Instead, we can offer an Account Verification letter.
Brandon avatar
Written by Brandon
Updated over a week ago

Can I raise my daily limits?

Limits remain the same for all NorthOne customers. To see our full list of limits, check out our article on daily limits.
Brandon avatar
Written by Brandon
Updated over a week ago

How do I change my password?

You can change your NorthOne Account password online or in the app, depending on whether or not you know your current password.
Brandon avatar
Written by Brandon
Updated over a week ago

How do I change my phone number?

To update your phone number, you’ll need to reach out to our Customer Care team. Here, we'll explain how to change your phone number.
Brandon avatar
Written by Brandon
Updated over a week ago

Help! I can't log in to my account

Having trouble logging in to your NorthOne account? Here are some troubleshooting steps.
Brandon avatar
Written by Brandon
Updated over a week ago

How do I change my email address?

To update your email address, you’ll need to reach out to our Customer Care team directly through our website or the mobile app.
Brandon avatar
Written by Brandon
Updated over a week ago

How do I get my monthly statements?

You can access your statements in both the app and on the web. Check out how to access your statements in-app and on the web.
Brandon avatar
Written by Brandon
Updated over a week ago

How do I close my NorthOne Account?

Reach out to our Customer Care team in-app or online to start the closure process.
Brandon avatar
Written by Brandon
Updated over a week ago